Review Policy
Every review has a
story to tell
The anti-fraud policy and review verification at eShoppingAdvisor is based on several principles and processes.
The simulator in action
Pick a scenario and follow the verification
Five typical cases, the moderation verdict, and the actions available to the merchant: the same policy governing every published review.
Scenarios
Review policy — Simulator
"Excellent materials and 24-hour delivery: you can feel the quality at first touch. Highly recommended!"
Published
The review passes the checks and is published on the storefront.
Rule applied
Review verification
"Every review is analyzed and validated through automated software and a dedicated team before publication."
Actions available to the merchant
Public response
Reply to the published review, visible to every visitor.
Private message
Contact the customer privately to dig into the case.
Interactive section: simulate a scenario to see verdict, applied rule, and actions.
Our Process
How we verify reviews
Review verification
Every review is analyzed and validated through automated software and a dedicated team before publication.
Verified reviews
A review earns the "Verified" badge when generated through a post-purchase invite or with attached purchase proof.
Excluded categories
Reviews are not allowed for sites selling illegal or questionable products or services.
Automated alerts
Our systems constantly monitor reviews and anomalous activities, flagging irregularities to businesses.
Consumer warnings
If a business persists in violating norms, we place a visible warning on their eShoppingAdvisor showcase.
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Merchants using certified reviews convert on average 15% more.