Reputation Dashboard

Everything that matters in your reputation,
inside one dashboard

The B2B analytics dashboard combines KPI cards, time trends, period comparison, and operational metrics so merchants can read quality, speed, and trust signals from one place.

10+

core KPI cards always available

timeline modes: volume, sentiment, efficiency

comparison engine across time periods

Start Now Book a Demo

Review overview

KPI cards, comparisons, and operational trends at a glance

Totals, published reviews, pending validation, and average rating

Verified users, certified purchases, invitations, and external imports

Media-rich reviews, loyalty signals, and content quality metrics

KPI overview

Read instantly volume, quality, and trust

End-to-end review overview

OverviewStats surfaces total reviews, published reviews, average rating, pending validation, and review visuals so merchants understand the current health of their reputation in seconds.

Measurable authenticity

The dashboard breaks out verified users, certified purchases, invited reviews, and external imports, so teams can evaluate proof quality beyond raw volume.

Operational metrics that matter

Every KPI is paired with rates and contextual tooltips, turning the dashboard into a practical reading layer for collection and publication performance.

Trends and comparison

Time filters and real comparative trends

Date pickers, quick ranges, and comparison periods let merchants compare the current window against the previous one without exports or manual spreadsheets.

Quick ranges and date filters

Last 7, 30, 90, 365 days or all time: the filters let merchants switch between day-to-day control and longer strategic performance reviews instantly.

Comparison stats

Total reviews, published reviews, average rating, and certified reviews are compared against the previous period with percentage deltas and summary performance signals.

Multi-mode timeline

TimelineStatsChart switches between volume, sentiment, and efficiency so teams can analyze quantity, perceived quality, and processing speed in the same decision surface.

Operations

Responses, content, and customer engagement

Response strategy tracking

ResponseStatsCard measures public replies, private replies, average response time, and the balance between public brand building and private issue resolution.

Loyalty and content quality

User engagement and content analysis show registered vs. guest users, repeat customers, completion rate of titles/descriptions, and media attachment rates.

Source and classification breakdown

Source, collection method, verification level, and trust-level charts help merchants identify which channels produce the strongest and most useful reviews.