AI Dashboard
The dashboard that turns
free text into business priorities
The AI Dashboard reads large volumes of reviews and compresses them into executive summaries, aspect radar views, recurring themes, recommended actions, and customer profile insights. It is the layer that turns feedback into decisions.
1
natural-language executive analysis
5+
business aspects analyzed semantically
2
priority blocks: themes and actions
AI analytics view
Summary, radar, themes, and next actions in one reading layer
Executive summary generated automatically
Sentiment rating, distribution, and score by aspect
Actionable insights and customer profile ready for the team
Executive layer
Open the dashboard and understand what is happening immediately
Executive analysis
ExecutiveSummarySection converts raw review content into readable, contextual language so teams can identify patterns and anomalies without digging manually through long review lists.
Sentiment score and distribution
The dashboard shows an overall sentiment score separate from star rating and pairs it with positive, neutral, and negative percentages.
Aspect radar
The radar chart visualizes how the brand performs across dimensions such as quality, service, price, shipping, packaging, and other semantic business aspects.
Semantic deep dive
Not just themes, the reasons behind every score
The most valuable part of the AI Dashboard is the descent from high-level summary to specific causes: key themes, attention themes, key observations, and keywords that explain what is really moving sentiment.
Key themes
Recurring topics are grouped into dedicated cards, helping merchants understand which conversation clusters dominate customer feedback.
Attention themes
Themes requiring attention are highlighted separately so teams can spot customer friction and rising issues before they scale into broader problems.
Aspect deep dive
For each aspect, the merchant can read key observations plus positive and negative keywords, moving from abstract score to concrete perceived cause.
Decisions and alignment
AI becomes useful when it pushes shared action
Actionable insights
A dedicated section gathers AI-generated next steps so the team can move from interpretation to execution immediately.
Customer profile summary
A synthetic customer profile helps marketing, product, and support align around expectations, behavior, and loyalty drivers emerging from review language.
Guided adoption
In the real product, the AI Dashboard is supported by onboarding steps, period filters, and demo mode—clear signs that the feature is designed for fast understanding and adoption.
See also
Related features that work together to grow your eCommerce.
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Merchants using certified reviews convert on average 15% more.